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Terms & Conditions​

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1. Welcome

 

Welcome to the Bouncer Web Application!

This document covers the use of the web-based application.

 

  • We are delighted that you have downloaded Bouncer (the "Web Application") and that you are considering using the Web Application (the "Products"). 

  • Before you start using our Web Application, you must agree to these Terms and Conditions. Please read them carefully, along with any other terms and conditions we may make available to you from time to time, as they govern your use of our Products. These terms and conditions tell you who we are, how we may modify or terminate this agreement, and other important information. By accepting them and using our Web Application, you agree to be bound by these terms and conditions. If you do not understand or agree to these Terms and Conditions, you should not use the Web Application and should discontinue your use of tit Unlike previous versions of Bouncer, users are no longer required to register, provide personal details, or create an account. The verification process is now streamlined to ensure minimal data collection. Please also refer to our Privacy Policy (see section 10).

  • In the event of misuse of our Web Application that may harm other users, we will abide by our published misuse policy.  In the event of a conflict between these terms and conditions and our misuse policy, these terms and conditions shall prevail.

  • We recommend that you keep and/or print a copy of these conditions for future reference.

  • We are "Bouncer". When we talk about "you" in this document, we mean you as an individual using our products for private, non-commercial purposes only, unless the functionality of our Web Application expressly permits it or we authorize it in writing. When we talk about a "third party" we mean anyone other than you or us.

  • If you wish to use Bouncer as an organization or company ("organization") or on behalf of an organization, you must agree to and comply with the organization terms and conditions presented to you when creating an organization account or accepting an organization profile.

 

More information about Bouncer

 

  • Bouncer enables age verification through a seamless and secure process.

  • Our current Web Application uses biometric scanning to estimate age without requiring personal details like name, email, or phone number. If the AI cannot determine your age, you will be prompted to scan a valid ID for verification.

  • The use of the Web Application is free when proving your age to access restricted products or content. If any premium features are introduced in the future, we will provide three months’ prior notice.

  • From time to time, Bouncer may create, develop and introduce additional features, functionality or services to our Products and, if necessary, we will update these terms and conditions accordingly as necessary.

 

2. Using the Web Application

 

To use the Web Application, you do not need to create an account or register.

Instead, you will be asked to scan your face. Our AI technology will estimate your age based on this biometric scan. If the AI is unable to determine your age, we will request you to scan your ID to verify your age. This is the two-step process for age verification.

Bouncer does not ask for your personal details (such as name, email, or phone number), and we do not require you to create a personal account to use the Web Application.

 

3. How the Verification Process Works

The current process involves the following steps:

    1.    Access the page or service requiring age verification.

    2.    Scan your face using the Web Application. Our AI will estimate your age based on biometric analysis.

    3.    If the AI cannot conclusively determine your age, you will be asked to scan an official ID document (e.g., passport, driver’s license, etc.).

    4.    Once your age is verified, you will gain access to the requested page or service.

 

This process is entirely anonymous. Personal data is not stored unless an ID scan is required for verification. Even then, data is encrypted and only retained for the duration necessary to complete the verification.

 

4. Privacy and Data Security

 

Bouncer prioritizes user privacy.

    •    We do not store or process unnecessary personal details unless required for ID verification.

    •    Biometric data is used solely to estimate age and is not retained after verification unless needed for regulatory purposes.

 

5. Sharing Information

 

You alone decide when you want to use the Web Application to verify your age when third parties request it. Whenever an organization or another person requests you to verify your age, you can decide whether or not to proceed to the age verification process..

 

Bouncer creates and encrypts a master receipt containing the sharing details for both parties. This master receipt is stored securely on our servers and cannot be accessed or viewed by us unless you or the third party provides us with the receipt itself with the encryption key necessary to access the information.

 

6. Sharing Age Verification Results

    •    When your age is verified, only an “OK” (if determined that you meet the age requirements) or “KO”  (if determined that you do not  meet the age requirements) status is shared with the requesting third party.

    •    Your ID document details, if used, will not be shared with third parties.


 

7. Use of our technology by third parties (Portal account)

 

If you are a third party or company, you can use our technology (Portal account) to validate the age of your website or vending machine and receive data from users who use the application. If you do so, only you will be responsible for your content, services and products. If you do not act responsibly we may suspend or close your account for use of the technology and your app account.

 

You can access and use our Portal account (this is where you can create pages and applications that allow others to share information with you) at www.portal.bouncer.global or any other domain address updated by Bouncer and notified to you from time to time. You can use the Portal to create and manage pages and applications.

If you use our Portal account to set up pages and applications, you must only use it (and any information contained in it) in accordance with the requirements of this section.

 

Content standards: you must make sure that whatever you put in your Portal, and therefore visible on your page or in your application's login screen:

  • is accurate and complies with applicable law;

  • does not contain information that is defamatory, obscene, inflammatory or discriminatory on the basis of race, sex, religion, national origin, disability, sexual orientation or age;

  • does not promote sexually explicit material, violence or any illegal activity;

  • does not infringe the intellectual property rights (including copyrights, database rights or trademarks) of any other person;

  • is not fooling anyone;

  • does not breach any legal obligations to third parties;

  • is not threatening or abusive and does not invade another person's privacy or cause annoyance, inconvenience or needless anxiety;

  • is not likely to harass, annoy, embarrass, embarrass, alarm or inconvenience another person;

  • is not used to impersonate any person, or to misrepresent someone's identity or affiliation with any person;

  • does not encourage, promote or assist in the commission of any illegal acts, including copyright infringement or computer misuse.

 

Suspension and Termination: If Bouncer determines, in its sole discretion, that you as a company or third party have breached the Portal's content standards, Bouncer may, without limitation:

  • a warning to you;

  • temporarily suspend, or permanently terminate, your right to use the App, including the Portal;

  • take legal action against you to recover the costs arising from the breach;

  • to take the necessary legal action;

  • disclose such information to law enforcement authorities if we believe it is reasonably necessary.

 

Security: You must access the Portal using your Individual App Account or otherwise using such login information as we may provide to you from time to time. Only you may use your App to access the Portal, and you are responsible for keeping all passwords and other access data secure and confidential.

 

Adding links within the Portal: You may add URL links to your pages and application login screens within the Portal, provided you do so in a way that is fair and legal and does not damage our reputation. You may not display links in a manner that suggests any form of association, approval or endorsement by Bouncer where this does not exist. We reserve the right to withdraw linking functionality without notice.

 

8. Intellectual Property

 

We own or have the right to use all ideas, software and designs of the application.

 

  • We are very proud of our Products and, as we are sure you will understand, they contain valuable intellectual property, business know-how and other confidential information. This means that you must not do any of the following: 

  • Copy, sell, give away, transfer or market our Products to third parties; 

  • Modify, reuse, disassemble or decompile our Products or any part thereof;

  • Reverse engineer our Products or any part thereof (this means to analyze our Products for the purpose of ascertaining their function or structure, whether or not with the intention of recreating or modifying them); or

  • Translate or create derivative works (adaptations) based on our Products or any part thereof. 

  • For the purposes of these terms and conditions, Bouncer alone owns or is the licensee of all intellectual property, know-how, business knowledge and other confidential information in or derived from or relating to our Products.

 

9. Application and product availability   

 

We do our best to keep the web application running all the time, but sometimes we have to stop it to fix problems.

 

  • Our goal is to ensure that you can access and use our Web App and Products at all times. However, your use of our Web App and Products may occasionally be interrupted by maintenance, repairs or upgrades or other factors beyond our control and we cannot guarantee that they will always be available. We will do our best to notify you of such situations as soon as possible after we become aware of them, but we will not be liable under any circumstances for any loss or damage caused as a result of any such interruption to the availability of our Web App and Products, except as provided below in section 14 (Our liability to you).


 

10. Use of the Web Application and Products 

 

  • You are responsible at all times for making informed decisions about sharing your information with third parties and for considering the implications of doing so. Bouncer has no control over what third parties do with the information you choose to share with them through the App and therefore accepts no liability for any misuse of the information by them.

  • If you choose to use the Web App to share your information with a company for the purpose of accessing or interacting with the services they provide (such as buying or selling online), you should also review that company's terms of use, privacy policy or any other terms governing your use of that company's sites, services or resources, and ensure that you comply with them. Bouncer has no control over, and accepts no responsibility for, the content or operation of any third party sites, services or resources, or for any loss or damage that may arise from your use of them, or for any refusal by such third parties to provide products or services to you. 

  • We trust that you will use our Products wisely and lawfully, but please note that you must:

    • Do not use or interact with our Products if you intend to commit any illegal, fraudulent, dishonest, dishonest, anti-social, unethical, abusive, threatening or invasive behavior; 

    • Use our Products solely for your private, non-commercial use (unless expressly permitted by the functionality of the App or otherwise authorized by us in writing);

    • Not to damage, interfere with or disrupt in any way the integrity or operation of our Products;

    • Not to offer in any way, sublicense, lease, rent, sell or make available to third parties our Products or any of their services without our prior written consent; 

    • Do not use or interact with our Products in any unlawful, fraudulent or dishonest manner or for any improper purpose. In particular, please note that, under UK law, it is an offense to create, possess and/or use fraudulent, forged, counterfeit, false or improperly obtained documentation. It is illegal to impersonate another person, for example, by using their identity documents. If we become aware of or suspect any activity by you that contravenes this section, we reserve the right to suspend your App account, to report you to the relevant authority or agency, or to take any other action that we, in our discretion, deem necessary for the protection of our users and/or our business or reputation, and we will retain a copy of your data for subsequent anti-fraud proceedings or as otherwise required by law. If false or inaccurate information is provided and fraud is detected, the data may be passed to fraud prevention agencies to prevent fraud, money laundering and other crimes. You can learn more about how the information will be used by fraud prevention agencies by emailing privacy@bouncer.global.

    • If we know or have reasonable grounds to suspect that your activity violates this section, we reserve the right to take all appropriate steps to investigate and deal with the consequences of a violation. See also our Misuse Policy.

 

11. Our responsibility to you. 

 

This part states how we are accountable to you. 

  • It allows us to improve or change our web application and the services we offer you.

  • It is not our fault if a natural disaster occurs or something happens over which we have no control and the web application does not work.

  • Nothing in these terms excludes or limits our liability: (a) for your death or personal injury if caused by our negligence; or (b) for our fraud or fraudulent misrepresentation (that is, if we deliberately and knowingly make a false statement or representation with intent to deceive or without belief in its truth or recklessly as to its truthfulness). We will also be liable where we are required to do so by applicable law. 

  • Apart from the circumstances listed above, if we fail to comply with these terms and conditions, we will be liable for any loss or damage suffered by you and Bouncer as a foreseeable result of our breach or negligence (i.e. any act or omission by us that falls short of what would be expected of a reasonable person) up to a total limit of £500 (to the extent permitted by law). This limit includes all claims brought for breach of contract, negligence on our part or breach of our statutory duties. However, we are not liable for any other loss or damage you suffer that is not reasonably foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by both you and us at the time you downloaded the Application. To the extent permitted by law, we will not be liable for any loss due to the actions of third parties (including bad actors) that were not made possible by our own negligence.

  • Bouncer shall not be liable to you in any way for: 

    • Any loss not caused by Bouncer; 

    • Any business loss or liability: including loss of profits; loss of revenue; loss of goodwill (i.e., the good reputation enjoyed by a legal entity); loss of anticipated savings; loss of data; loss of business; business interruption or loss of business opportunity, regardless of cause; 

    • Any credentials provided by third parties to your App account or to the App account of a third party you trust; or 

    • Any data breach by third parties with whom you have chosen to share information.

    • If you breach these terms, we will not be liable to you for any loss or damage you may suffer as a result of your breach. 

  • We may from time to time need to update our Products, for example, to improve the services we offer you or for security reasons. We reserve the right to update, modify or terminate our Products or your access to them for any reason, without notice, at any time and without any legal liability to you. In order to use the most up-to-date functionality of our Products, you must download any updates we make available. You will be liable for any loss or damage you may suffer by continuing to use an outdated version of the Products. We do not guarantee that our Products will work with all devices and operating systems and we are not responsible for maintaining compatibility of our Products with all updated or new operating systems and devices.

  • We hope it never happens, but it is possible that something happens over which we have no control and which prevents you from using some or all of the services provided through our Products, such as a strike, riot or natural disaster. Although this is unlikely to happen, if it does we will try to inform you about it and minimize any disruption to your use of our Products, including taking mitigating action, but we will not be liable to you for any loss of functionality or use.

  • You have legal rights when we fail to provide services to you with reasonable diligence and skill, and when products are not of satisfactory quality. You can obtain information about your legal rights from your local Citizens Advice Bureau or Trading Standards Office. Nothing in these terms and conditions shall affect these rights.
     

12. Other legal aspects of the general conditions

 

We may update these Terms from time to time, and we will inform you when we do so.

This section explains which Bouncer company you are dealing with and how to file a complaint by sending an email to hello@bouncer.global.

  • Your rights or obligations under these terms and conditions may not be transferred, assigned, sub-licensed, sub-contracted, sub-contracted, traded or otherwise dealt with without our prior written approval. No other person has any right to enforce any of these terms and conditions, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

  • We may change or add to these terms and conditions from time to time, for example, to reflect any changes: (i) to our policies or relevant laws and regulatory requirements; (ii) to the functionality of our Products; or (iii) imposed on us by a third party. If we make any changes, we will notify you and refer you to the revised terms and conditions the next time you use our App. If you do not understand or agree to the revised terms and conditions, you must stop using our Products and close your App account (in accordance with section 9 on closing/deleting your App account). We will always post the most current version of the terms and conditions on our website and our App.

  • Each of these conditions operates separately, which means that if a court or other relevant authority decides that any condition cannot be applied, the others will remain in full force and effect.  

  • If we do not enforce any of our rights under these terms and conditions, it does not mean that we cannot or will not choose to enforce that right at a later time.

  • The law that applies to these general conditions and the courts before which any litigation will be handled, all depend on the Spanish courts.

  • Your are contracting with Bouncer Digital S.L., a company registered in Spain with company number B72926405 and whose address is Calle Fernando VI 28004 Madrid, Spain. Subject to any mandatory requirements of your local law overriding this paragraph, EU law applies to any dispute or claim arising out of these terms and conditions or the use of our products (whether in contract or tort) and each of us must commence legal proceedings in the European Union justice courts.
     

  • If you have a dispute with us, please contact us at hello@bouncer.global and attempt to resolve the dispute informally. If we are unable to resolve a dispute informally, you can submit it for resolution online to the European Commission's online dispute resolution platform. For more information, click here: http://ec.europa.eu/consumers/odr/. You and we will also have the option to resolve the dispute through the courts.

  • The Spanish version of these conditions prevails.

 

13. And finally...

 

  • Please note that if you access the Web Application through our website, for example, to complete the age verification process or to interact with third-party services requiring verification, these Terms and Conditions will apply to the extent necessary for your use of the website.

  • If you wish to contact us, you can do so by sending an e-mail to hello@bouncer.global.

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